Title

Development of web-based knowledge management systems

Document Type

Article

Publication Date

2002

Department

Computer Information Systems

Abstract

Knowledge management is a complex process that collects, stores, and distributes business intelligence for corporate operation and management. This paper discusses the implications of knowledge management, its process, bottlenecks, information technology integration, and development of a Web-based knowledge management system. Developing and implementing a successful Web knowledge management system can improve a company's competitive advantages and therefore increase its profits. However, this project needs to observe many technical challenges. The main challenges to design a high-quality Web-based knowledge management system are discussed.