Title

Human resource professionals' perceptions of interviewer training

Document Type

Article

Publication Date

2011

Department

Management

Abstract

The employment interview is the most frequently used selection device, but managers who conduct interviews often have little or no training in the process. This lack of training seems puzzling given the strong evidence that managers often commit numerous errors during the interview process and in making hiring decisions. Human Resource (HR) professionals can play a key role in advocating for interviewer training in organizations. The results of this study demonstrate that HR professionals who have experience in staffing or talent assessment as well as experience in participating in a number of interviews are positive about the benefits of interviewer training. Additionally, HR professionals who have made an attempt to advocate for interviewer training have a more positive attitude toward interviewer training than those who have never attempted to advocate. Finally, women HR professionals rate interviewer training as providing more positive benefits than men and are more likely to be advocates for interviewer training.