Title

The role of affect- and cognition-based trust in complex knowledge sharing

Document Type

Article

Publication Date

2005

Department

Management

Abstract

This study provides a much needed empirical examination of the influence of interpersonal trust on complex knowledge sharing. The study uses dyad within a team as the unit of analysis as it tests the influence of trust and knowledge sharing between two individuals working in a team setting. The project activity consisted of a comprehensive situation analysis, finding critical problems, and providing creative solutions. The study found that even with two variables (gender diversity and team size) controlled, level of trust within dyads significantly predicted the extent of complex knowledge sharing. However, trust between two members may not improve knowledge sharing with other members of the team. Hence, trust must be developed between every member for it to improve knowledge sharing throughout a team.