A concept analysis of intercultural communication

Document Type


Publication Date




Publication Title

Nursing Forum


Aim: To explore the concept of intercultural communication. Background: As global migration increases, countries around the world are starting to see diversity among their population. With this increasing multicultural society, effective communication is crucial, particularly in the area of healthcare. Inter-cultural nursing requires nurses to care for patients of various cultural backgrounds by considering their cultural needs. It is critical for nurses to be able to communicate effectively with patients of various cultures to provide care that is holistic and culturally appropriate to the diverse population. Methods: Walker and Avant's eight-step approach to concept analysis. Results: Intercultural communication in nursing is face-to-face, verbal or nonverbal communication that occurs between people of different cultures. Its defining attributes are (1) meeting between language and culture for a specific purpose and (2) face-to-face (in-person or virtual) human interaction between individuals from different cultures. Antecedents of intercultural communication in nursing are globalization, technology, and social environment Consequences include reduced ethnocentrism and negative stereotyping. Empirical referents depict the existence of the concept, which includes several tools developed as a means to measure or evaluate intercultural communication. Conclusion: This study presented the defining attributes, antecedents and consequences, model case, and empirical referents of intercultural communication.


M. Caboral-Stevens is a faculty member in EMU's School of Nursing.

*H. Mosed and M. Periord are EMU students.

Link to Published Version