Document Type

Technology and Innovation

Publication Date



National is a non-traditional university that provides higher education to working adults in an accelerated (one-month) format. It is projected that by the end of 2007 over half of the 22,000 FTE students will be taking classes online.

To meet this change in student demographics, the Library changed its service model and now provides all library instruction online via voice and video over the internet or as web-based interactive tutorials. The move to synchronous training over the Internet has called on us to develop new pedagogical approaches to our instruction to encourage active learning and HOTS (higher order thinking skills). Through the process, faculty have been surveyed for their perceptions of student competencies for skills they see as critical to success in their programs. The content from the library instruction list of over 25 classes serves as the baseline for developing parallel multimedia tutorials and just-in-time training aids.

This presentation focuses on three aspects of this new service model: Collaborating with faculty to better integrate information literacy into the curriculum; exploring online pedagogies and assessment; and redesigning library presence to better meet student needs. Participants will be able to view a demonstration of the online class sessions.