The impact of security control on business-to-consumer electronic commerce
Computer Information Systems
The purpose of this paper is to study the security control techniques and its impact on Internet purchasing and electronic commerce. Various security-control techniques for e-commerce are: 1. authentication, 2. encryption, 3. electronic payment systems, 4. internal security management, and 5. non-electronic payment options. A survey from 3 universities in 3 different states was conducted. Results suggest that students have general knowledge about security techniques used by business but they are not as familiar with electronic payment systems. Students, however, prefer entering credit card information on the Internet after they decide to purchase a product via the Internet.
Chen, K. L., Lee, H., & Mayer, B. W. (2001). The impact of security control on business-to-consumer electronic commerce. Human Systems Management, 20 (2), 139–147.