Adopters’ trust in enterprise open source vendors: An empirical examination
Document Type
Article
Publication Date
2017
Department/School
Accounting and Finance
Publication Title
Journal of Systems and Software
Abstract
Although significant research attention has been directed at understanding open source software (OSS) adoption, very little attention has been paid to understanding what leads potential adopters to trust enterprise open source vendors. This study identifies organizational trust factors in enterprise open source vendors, namely vendors’ security, embracement of open standards, and support services. It also examines the impact of system trust on adopters’ attitudes and intentions. The study draws upon a total of 192 questionnaires collected from enterprise IT and project managers. Our results show that trust factors have a positive effect on system trust. We also found system trust to be effective in increasing adopters’ attitudes and intentions. Finally, our results provide several managerial implications for organizations as well as enterprise open source vendors.
Link to Published Version
Recommended Citation
Roumani, Y., Nwankpa, J. K., & Roumani, Y. F. (2017). Adopters’ trust in enterprise open source vendors: An empirical examination. Journal of Systems and Software, 125, 256–270. https://doi.org/10.1016/j.jss.2016.12.006
Comments
Yaman Roumani is a faculty member in EMU's Department of Computer Information Systems.
Update: The Department of Computer Information Systems is now part of the Department of Accounting, Finance, and Information Systems.