Team and individual interactions with reciprocity in individual knowledge sharing

Document Type

Book Chapter

Publication Date

2019

Department/School

Management

Publication Title

Effective Knowledge Management Systems in Modern Society

Abstract

The study investigated the effects of expected reciprocity on knowledge sharing, as moderated by team and individual variables. Data (n = 84) were collected in an experimental study from undergraduate business student participants. The effects of expected reciprocity on knowledge sharing depend on the levels of individual competence, positive team attitudes, functional diversity, and demographic diversity. Implications include that the effectiveness of reciprocity in knowledge sharing depends on several factors relating to the team and individual. Encouraging reciprocity may have positive effects, but these can be overridden by poor team attitudes, low ability perceptions, and team diversity. Future research suggestions are offered.

Comments

M. L. Endres and S. Chowdhury are faculty members in EMU's Department of Management.

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