About face: Reflexively considering “audience” in hiring situations
Document Type
Article
Publication Date
2019
Department/School
English Language and Literature
Publication Title
Journal of Business and Technical Communication
Abstract
Using data from 88 students, 20 advisers, and 24 hirers about U.S. résumés, this article focuses on face of the company, the concept of employers' evaluating how well applicants might represent a company. The results of applying rhetorical listening’s identification–disidentification to “face” suggested two outcomes and their implications. First, primary audiences invoked secondary audiences to the point in which they conflated, suggesting that résumés should incorporate secondary audiences. Second, hirers sometimes violated their own beliefs about diversity hiring because of audiences they invoked, suggesting that because invoking audience can perpetuate inequitable hiring practices, hirers should be more nuanced about the audiences they choose.
Link to Published Version
Recommended Citation
Randazzo, C. (2019). About face: Reflexively considering “audience” in hiring situations. Journal of Business and Technical Communication, 33(2), 203–232. https://doi.org/10.1177/1050651918816355
Comments
C. Randazzo is a faculty member in EMU's Department of English Language and Literature.