Date Approved

2019

Degree Type

Open Access Dissertation

Degree Name

Doctor of Philosophy (PhD)

Department

Technology Studies

Committee Member

Giri Jogaratnam, Ph.D.

Committee Member

Guy Downs, Ph.D.

Committee Member

Subhas Ghosh, Ph.D.

Committee Member

Michael McVey, Ed.D.

Abstract

The pervasiveness of technology has caused a paradigm shift from collocated teams working in the office 9–5 to virtual teams working anywhere, anytime. As such, there is a growing body of literature related to virtual teams; however, there is limited research specific to the relationship between virtual team effectiveness and emotional intelligence, collaboration technology, team climate, and intrinsic motivation. This study used a descriptive, correlational research design. The sample consisted of 119 virtual team members from information technology consulting organizations. The data were collected using a survey instrument containing demographic questions followed by five intact scales with proven reliability and validity to measure emotional intelligence, collaboration technology, team climate, intrinsic motivation, and virtual team effectiveness. Four research questions and 18 hypotheses were tested using either correlation or multiple moderated regression. The results found a statistically significant relationship between virtual team effectiveness and emotional intelligence, self-awareness, empathy, relationship management, collaboration technology, team climate, vision, participation safety, task orientation, innovation, intrinsic motivation, and integrated regulation. Furthermore, the relationship between team climate and virtual team effectiveness was found to be stronger in males than females. These research results will provide organizations with a better understanding of the relationships between these dimensions, which in turn can help organizations better understand and manage their virtual teams. Finally, recommendations for future research are presented.

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