The moderating and mediating mechanisms through which perceived overqualification impacts task and extra-role outcomes

Document Type

Article

Publication Date

2023

Department/School

Management

Publication Title

Journal of Management Issues

Abstract

Purpose: The effects of perceived overqualification (POQ) on task behavior and organizational citizenship behavior outcomes through a mechanism involving perceived relative deprivation, work engagement, affective commitment, and role-relationships were examined in a framework using the job demands-resources model, relative deprivation theory and the theory of relational coordination. Methodology: The study surveyed 119 student subjects to assess their perceived overqualification, task performance, citizenship behavior, relative deprivation, work engagement, affective commitment, and role relationships through two temporally separated surveys: OLS regression and Hayes (2018) PROCESS Models 4 and 6 to test for mediation and Model 8 to test for moderation were used for analysis. Findings: Perceived overqualification was found to predict both task behavior and organizational citizenship behavior. It affected the outcomes through perceived relative deprivation, work engagement, and affective commitment, in this order. Relational coordination, representing role relationships, was found to be a significant moderator of the relationship between POQ and outcomes. Originality: The study confirmed that the serial mediation model that overqualification affects task and extra-role outcomes through relative deprivation, engagement, and affective commitment in that order. Role-relationships examined as relational coordination were found to moderate the impact of POQ on outcomes.

Comments

A. Pandey and M. Endres are faculty members in EMU's Department of Management.

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