Quality assurance methodology
Document Type
Book Chapter
Publication Date
2023
Department/School
Engineering Technology
Publication Title
Wiley StatsRef: Statistics Reference Online
Abstract
This article provides an overview of a methodology for quality assurance of products and services, highlighting quality planning, and development methods. The article emphasizes the importance of customer satisfaction in strategic quality development and delves into various methods and tasks for ensuring quality by design, including proactive failure mode and effect analysis (FMEA) and supplier management. The article covers special analysis tools and processes for quality assurance, as well as basic quality tools for problem-solving and continuous improvement. The goal is to assist quality professionals in strengthen their quality assurance methodology and practice.
Recommended Citation
Tang, H. (2023). Quality assurance methodology. In T. C. Balakrishnan, B. Everitt, W. Piegorsch, R. Ruggeri, & J. L. Teugels (Eds.), Wiley StatsRef: Statistics Reference Online. https://doi.org/10.1002/9781118445112.stat08429
Comments
H. Tang is a faculty member in EMU's School of Engineering.