Date Approved

4-1-2014

Degree Type

Open Access Dissertation

Degree Name

Doctor of Philosophy (PhD)

Department or School

College of Technology

Committee Member

Dr. Al Bellamy, Chair

Committee Member

Dr. Sock Chung

Committee Member

Dr. Ali Eydgahi

Committee Member

Dr. Robert Teehan

Abstract

The purpose of this study was to determine the differences between organizations that adopted Cloud Enterprise Resource Planning (Cloud ERP) systems and organizations that did not adopt Cloud ERP systems based on the Technological, Organizational, and Environmental (TOE) factors. Relevant technological factors were identified as relative advantage of Cloud ERP systems, compatibility of Cloud ERP systems, and security concern of Cloud ERP system environment. Organizational factors included top management support, organizational readiness, size of the organization, centralization, and formalization. External environment factors were identified as competitive pressure and vendor support.

A survey was developed using constructs from existing studies of technology adoption and modified to fit this research. Using the survey, data were collected from individuals throughout the United States of America who identified themselves as working in an Information Technology (IT) job. Analysis from 159 respondents indicated that all the proposed TOE factors were significant predictors of Cloud ERP systems. In comparison to organizations that did not adopt Cloud ERP systems, organizations that adopted Cloud ERP systems had the following characteristics: higher level of relative advantage, higher level of compatibility, higher level of security concern, higher top management support, higher level of organization readiness, bigger sizes, more centralized, more formalized, higher competitive pressure, and perceived Cloud ERP system vendors as offering more support.

In the final chapter of this dissertation, practical and theoretical implications of these results are discussed, and suggestions offered for future research.

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